Ola Directed to Improve Refund and Billing Mechanism for Auto Rides
The Central Consumer Protection Authority (CCPA) has directed Ola Electric Mobility Limited to give customers the option of how they want their refunds processed and to furnish receipts for each auto ride.
CCPA Issues Notice To Ola Electric Over Consumer Rights Concern
The Central Consumer Protection Authority (CCPA), India's consumer rights regulator, has handed a show cause notice to Ola Electric Mobility Limited.
CCPA Issues Guidelines Against ‘Dark Patterns’ To Safeguard Consumer Interests In E-Commerce
The Central Consumer Protection Authority (CCPA) has taken a significant step to protect consumers from deceptive practices in e-commerce by issuing guidelines that categorise 'dark patterns' as offences under consumer protection law.
