Genpact’s Tyagarajan steps down as President and CEO, BK Kalra to take over

In a strategic move, Genpact has revealed that its President and CEO, NV (Tiger) Tyagarajan, will retire on February 9, 2024. The company’s board has appointed Balkrishan BK Kalra, currently serving as the global business leader for financial services and consumer & healthcare segments, as Tyagarajan’s successor.

BK Kalra, with over 30 years of experience, is set to join the company’s board on the same day. Tyagarajan will continue as a board member post-retirement. James Madden, Chairman of Genpact’s Board of Directors, praised Kalra’s proven track record and strategic vision.

NV Tiger Tyagarajan, who assumed the CEO’s role in 2011, steered Genpact through significant growth, transforming it into an industry leader with over $4.3 billion in annual revenue by 2022. His retirement aligns with a broader trend of CEO changes in the IT sector, reflecting the industry’s response to a challenging macro environment and demand uncertainties.